If you are unsatisfied with your order for any reason, you can return your items for a prompt refund or exchange within 30 days of purchase. Due to customization, some items may be subject to a 25% restock charge. Please call us with any questions you may have before making such a purchase. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds will not be honored for items returned more than thirty days after the purchase date. The original shipping and handling charges are not refundable.