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Returned products are subject to a 30% restock charge. 
Custom size doors are not refundable.
Air Curtains are a 35% restock fee and must be returned in the original boxes.

New crates for traffic door returns are subject to a $350.00 new crate fee plus shipping charges.
Refunds will not be honored for items returned more than thirty days after the shipping date. 
All refunded items will be credited back in the same form as the original payment type.
Original shipping charges and rush charges are not refundable.

Please call us with any questions you may have before making a return. 
Call Toll Free 1-877-768-0722.