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Returned products are subject to a 30% restock charge. 
Custom doors are subject to refund only upon reselling them. (less restock and shipping fees)
Air Curtains are a 35% restock fee and must be returned in the origional boxes.

New crates for traffic door returns are subject to a $250.00 new crate fee plus shipping.
Refunds will not be honored for items returned more than thirty days after the shipping date. 
And refunded items will be credited back in the same form as the origional payment type.
Origional Shipping Charges and Rush Charges Are Not Refundable.

Please call us with any questions you may have before making a return. 
Call Toll Free 1-877-768-0722.